Welcome to the Free MV Pro Call Podcast

We hold our weekly MV Professional podcast as a way for the MV Sales professionals to get together and learn from each other.  We do not discuss specifics about our companies or products but rather the issues that effect our industry and our place in is as sales professionals.  We often have guest speakers such as realtors, appliance store owners, builders, water heater manufacturers etc, that can directly address questions we run into when we are speaking with our customers.  We are becoming experts by speaking with the experts.
Do you have a topic that you would like us to discuss? Let us know by clicking here!

 Thursdays @ 8:30 am EST

Phone:  605-475-4000

Access #:  799479#

Only the last 5 calls will be available to non-members. 

Listen to the Current 2020 Series

Episode 20-45 November 12, 2020 Customer Relationships
Episode 20-44 November 5, 2020 Warranties and Service Plans
Episode 20-43 October 29, 2020 Special Guest Denis Rochat Discusses Rainwater Harvesting
Episode 20-42 October 22, 2020 Creating An Objective For Presentation and Relationship Meetings
Episode 20-41 October 15, 2020 What’s in Your Presentation Book
Episode 20-40 October 8, 2020 Business Network and Community Service Groups
Episode 20-39 October 1, 2020 Referrals
Episode 20-38 September 24, 2020 Overlapping Competitors
Episode 20-37 September 17, 2020 Technology, Service, and Political Masks
Episode 20-36 September 10, 2020 Demanding Customers
Episode 20-35 September 3, 2020 After the Appointment Follow-Up
Episode 20-34 August 27, 2020
Episode 20-33 August 20, 2020 Residential Home Canvassing
Episode 20-32 August 13,2020 What is the MV Pro-Call Podcast
Episode 20-31 August 6,,2020 Sales Via Text
Episode 20-30, July 30, 2020 Repair Or Sell
Episode 20-29 July 23, 2020 WQA Consumer Opinion Study
Episode 20-28 July 16, 2020 Addressing Psuedo Science Technologies
Episode 20-27 July 9, 2020 Educating Customers on Savings of Water Using Products & Appliances
Episode 20-26 July 2, 2020 Leaving Water Test Results on a Canvassing Flyer
Episode 20-25 June 25, 2020 Servicing Competitor’s Equipment
Episode 20-24 June 18, 2020 Recommending Total Water Management and Price Only Selling
Episode 20-23 June 11, 2020 Religion and Politics
Episode 20-22 June 4, 2020 Special Guest Marianne Metzger – Laboratory Sales Executive
Episode 20-21 May 28,2020 Things I Should Have Known, But had to Learn the Hard Way
Episode 20-20 May 21, 2020 Listening To The Clues and Leaving Literature
Episode 20-19 May 14, 2020 The Value of Sales
Episode 20-18 May 7, 2020 Special Guest WQA General Counsel Michael Sennett
Episode 20-17 April 30, 2020 Preparing Now for Pent Up Demand
Episode 20-16 April 23, 2020 Canvassing and Polyphosphates
Episode 20-15 April 16, 2020 How to Compete Against Unscrupulous Competitors
Episode 20-14 April 09, 2020 Stay Focused
Episode 20-13 April 2, 2020 Virtual Presentations
Episode 20-12 March 26, 2020 Working From Home
Episode 20-11 March 19, 2020 Dr. Tanya Lubner Talks WQA Certification
Episode 20-10 March 12, 2020 Let’s Talk Corona
Episode 20-09 March 5, 2020 How Do You Treat Your Competition
Episode 20-08 February 27, 2020 Digital Presentations vs Manual presentations
Episode 20-07 February 20, 2020 Working with Local Newspapers
Episode 20-06 February 13, 2020 Getting Back to the Basics
Episode 20-05 February 6, 2020 Tools we use for Canvassing and Organization
Episode 20-04 January 30, 2020 Special Guest & World Traveler, Kelsey Thompson
Episode 20-03 January 23, 2020 Mohttps://www.moti-vitality.com/mvpro-archiventhly Investments
Episode 20-02 January 16, 2020 Exploring Your Strengths
Episode
20-01 Special Guest Larry Gottlieb Discusses PFAS
Episode 19-46 December 19, 2019 The Year in Review
Episode 19-45 December 12, 2019 Giving As Part of the Season
Episode 19-44 December5, 2019 A Hodgepodge of Lessons Learned This Week
Episode 19-43 November 21, 2019 A Little Thanksgiving Sappiness and Some Trash Talk
Episode 19-42 November 14, 2019 Knowing Your Stats
Episode 19-41 November 7 2019 Special Guest Lamplight Digital Media Founder Amanda Crangle
Episode 19-40 October 31, 2019 A Crash Course In Service
Episode19-39 October 24, 2019 Snipped Ears and Suggested Tips
Episode 19-38 October 17, 2019 Long Term Relationships
Episode 19-37 October 10, 2019 I Saw You In This Video, and Other Annoying Facebook and Linkedin Messages
Episode 19-36 October 3, 2019 Special Guest Sam Tyler Talks About Water Treatment Pros
Episode19-35 September 26, 2019 The 10-50 Rule
Episode 19-34 September 19, 2019 Ransomware and it’s Relevance
Episode 19-33 September 12, 2019 PFAS Discussions at Mid Year
Episode 19-32 September 5, 2019 Let’s Talk About Fluoride
Episode 19-31 August 29, 2019 Scare Tactic Demonstrations
Episode 19-30 August 22 The Importance of a Thorough Water Test
Episode 19-29 August 15, 2019 What to Ask a Customer
Episode 19-28 August 8, 2019 The Features That Make Yours Different
Episode 19-27 – August 1, 2019 Recovering From a Horrible Presentation
Episode 19-26 July 18, 2019 It’s Fair Seaon & it’s a Hot One!
Episode 19-25 July 11, 2019 Special Guest Immediate WQA Past President, Chris Wilk
Episode 19-24 June 20, 2019 Face Time Appointments
Episode 19 – 23 June 13, 2019 B2B Cooler and Bottleless Cooler Sales
Episode 19-22 June 6, 2019 Fishing Derbies, Golf Tournaments, Water Donations Oh My…
Episode 19-21 May 30, 2019 Overcoming Scam Calls
Episode 19-20 May 23, 2019 The Slow Month of June
Episode 19-19 May 9, 2019 To Rent or Not to Rent
Episode 19-18 May,2 2019 You’re New and a Customer Asks How Long You’ve Worked Here
Episode 19-17 April 25, 2019 Special Guest Host Corey Ringle Discusses Staying Organized
Episode 19-16 April 18, 2019 What Question Should the Office Ask When Before Setting an Appointment
Episode 19-15 April 11, 2019 Builder Relationships
Episode 19-14 April 4, 2019 Stealth Generosity
Episode 19-13 March 28, 2019 Are You Willing to do the Hard Stuff
Episode 19-12 March 21, 2019 What is Your Trademark
Episode 19-11 March 14, 2019 The Septic System Guy Told Me My Softener will Destroy My Tank
Episode 19-10 March 7, 2019 DC Fly-In Recap
Episode 19-9 February 28, 2019 Parasites in the Faucet and Salt Free Farm Treatment
Episode 19-8 February 21, 2019 Kelly’s Take on Sales
Episode 19-7 February 14, 2019 How Did we Set so Many Appointments at the Home Show
Episode 19-6 February 7, 2019 Using Salt Sales for New Opportunities
Episode 19-5 January 31, 2019 Taking a Call from an Angry Customer
Episode 19-4 January 24, 2019 The Educated Customer
Episode 19-3 January 17, 2019 Special Guest Sam Tyler Talks About a new Facebook Group For Water Treatment Pros
Episode 19-2 January 10, 2019 I Guess You Don’t Really Want My Business if You Won’t…
Episode 19-1 January 3, 2019 The State of the Industry

Listen to the 2018 Series

Episode 18-47 December 20, 2018 Explaining a Policy to a Customer that Might Make the Mad
Episode 18-46 December 14, 2018 An In-Depth Conversation with Jennifer Smith, CWS
Episode 18-45 December 6, 2018 Why do a Demo
Episode 18-44 November 29, 2018 Special Guest Kathleen Fultz
Episode 18-43 November 15, 2018 Special Guest, Realtor Laura Abramson
Episode 18-42 November 8, 2018 PFAS Treatment, Copper Pipe Corrosion, What Not to Talk About
Episode 18-41 November 1, 2018 Asking for Referrals
Episode 18-40 October 25, 2018 Preparing for the Holidays
Episode 18-39 October 18, 2018 Working with Existing Customers and Check Up Calls
Episode 18-38 October 11, 2018 Disaster Preparation
Episode 18-37 October 4, 2018 Are You Helping Your Competitors Sell Against You?
Episode 18-36 September 27, 2018 General Discussion Including Sales Meetings and Integrity
Episode 18-35 September 20-2018 Special Guest Daina Grace, Director of the Texas Water Quality Association!
Episode 18-34 September 13, 2018 Morning Routines
Episode 18-33 September 6, 2018 Dr. Roe Speaks About Alkaline Water
Episode 18-32 August 30, 2018 Lessons to Make you More Successful
Episode 18-31 August 23, 2018 What to Wear and What Not to Wear
Episode 18-30 August 16, 2018 What do You do When You Have Nothing to Do
Episode 18-29 August 9, 2018 Should Your Presentation be the Same Every Time?
Episode 18-28 August 2, 2018 How Long Should Training Last?
Episode 18-27 July 26, 2018 Greg Reyneke Talks Alternative Technologies  (Earn WQA Seat Time .1 Credit)
Episode 18-26 July 12, 2018 Talking Tariffs
Episode 18-25 June 28, 2018 Practicing What You Preach
Episode 18-24 June 21, 2018 What Makes Your Presentation Different?
Episode 18-23 June 14, 2018 Do You Speak Whineese
Episode 18-22 June 7, 2018 General Discussion about Water Treatment Scenarios
Episode 18-21 May 31, 2018 General Discussion Including Iron Bacteria and Social Networking
Episode 18-20 May 23, 2018 Should a Sales Professional Completely Disconnect During Vacation
Episode 18-19 May 17, 2018 Tips for Working from Home
Episode 18-18 May 10, 2018 Arsenic Testing (.05 CPD Credits)
Episode 18-17 May 3, 2018 Cold Calling Opening Lines
Episode 18-16 April 26, 2018 Getting out of a Funk
Episode 18-15 April 19, 2018 Water Clinic Revisit
Episode 18-14 April 12, 2018 Breaking Down the Customer’s Expectations Part 6
Episode 18-13 April 5, 2018 Breaking Down the Customer’s Expectations Part 5
Episode 18-12 March 29, 2018 Symptoms of Dehydration
Episode 18-11 March 15, 2018 Breaking Down The Customer’s Expectations Part 4
Episode 18-10 March 9, 2018 Breaking Down The Customer’s Expectations Part 3
Episode 18-9 March 1, 2018 Breaking Down The Customer’s Expectations Part 2
Episode 18-8 February 22, 2018 Breaking Down The Customer’s Expectations Part 1
Episode 18-7 February 15, 2018 Importance of Self Awareness
Episode 18-6 February 8, 2018 Learning with Google Alerts
Episode 18-5 February 1, 2018 Special Guest Home Inspector Riley Knox
Episode 18-4 January 25, 2018 Surviving in a World of Scam Calls
Episode 18-3 January 18, 2018 What’s with this Raw Water Craze?
Episode 18-2 January 11, 2018 I’ve Got a Bad Feeling About this One
Episode 18-1 January 4, 2018 A Lot Can Happen in a Year

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Listen to the 2017 Series

Episode 17-49 December 21, 2017 Year in Review and General Discussion
Episode 17-48 December 14, 2017 Working with Beauty Salons
Episode 17-47 December 7, 2017 Taking Shortcuts on a Presentation
Episode 17-46 November 30, 2017 Thumbtack Success Story and Holiday Murder Advice
Episode 17-45 November 16, 2017 Special Guest Sam Schafer Backing Water Filtration
Episode 17-44 November 9, 2017 What is Your Daily Objective
Episode 17-43 November 2, 2017 What Activity Creates Productivity?
Episode 17-42 October 26, 2017 Building Referral Relationships with Local Businesses
Episode 17-41 October 19 2017 How to Do Follow Ups
Episode 17-40 October 12, 2017 Imagine a Day Without Water
Episode 17-39 October 5. 2017 Special Guest Immediate WQA Past President, Don McGhee
Episode 17-38-September 28, 2017 WQA Podcast Host Wes Bleed
Episode 17-37 September 21, 2017 What Exactly is a Relationship
Episode 17-36 September 14, 2017 What About Water Using Appliances?
Episode 17-35 September 6, 2017 What do You Say When You Leave a Message
Episode 17-34 August 31, 2017 Don’t Forget to Ask for the Sale
Episode 17-33 August 17, 2017 TenThings a Sales Person Should Never Say
Episode 17-32 August 10, 2017 Creating a Menu for Your Customers to Select From
Episode 17-31 August 3, 2017 How to Sell Against a Competitor with Similar Equipment but Lower Price
Episode 17-30 July 27, 2017 Favorite Social Media Post
Episode 17-29 July 20, 2017 Windshield Time
Episode 17-28 July 13, 2017 Healthy Eating
Episode 17-27 July 6, 2017 Summer Fair Booth Ideas
Episode 17-26 June 30, 2017 Working with Realtors
Episode 17-25 June 23, 2017 General Discussion, Thumbtack, Facebook Live, Texting and Driving
Episode 17-24 June 15, 2017 Door Knocking
Episode 17-23 June 8, 2017 When and How to Ask for Referrals
Episode 17-22 June 1, 2017 Special Guest Kate Ferguson
Episode 17-21 May 25, 2017 Working with Home Inspectors
Episode 17-20 May 18, 2017 What Do You Do When You Didn’t Close The Sale
Episode 17-19 May 11, 2017 Are You a Leader or a Follower
Episode 17-18 May 4, 2017 EPA Enforcement of Water Violations
Episode 17-17 April 27, 2017 Things a Sales Professional Should Never Stop Doing
Episode 17-16 April 20, 2017 What is a Blog and Should you Have One
Episode 17-15 April 13, 2017 The Terrifying Truth about Your Prospects
Episode 17-14 April 6, 2017 WQA Convention Recap
Episode 17-13 March 30, 2017 Sizing a Softener
Episode 17-12 March 23, 2017 Water Facts
Episode 17-11 March 16, 2017 Why do You Do This
Episode 17-10 March 9, 2017 Doing Customer Service Call to Help Close
Episode 17-9 March 2, 2017 What is Your Trademark
Episode 17-8 February 23, 2017 The Joys and Tears of Canvassing
Episode 17-7 February 16, 2017 What’s in Your Presentation Book
Episode 17-6 February 9, 2017 Integrity Book
Episode 17-5 February 2, 2017 Chinese Bamboo
Episode 17-4 January 26, 2017 Desalinization Questions & Answers
Episode 17-3 January 19, 2017 Peyton Manning Work Ethic
Episode 17-2 January 12, 2017 RO Membranes, Confirming Appointments & General Discussion
Episode 17-1 January 5, 2017 Positive Thinking

Listen to the 2016 Series

Episode 16-1 January 7, 2016 There Are Hidden Cameras in the Kitchen
Episode 16-2 January 14, 2016 WaterTight Systems
Episode 16-3 January 21, 2016 What’s Happening in Flint
Episode 16-4 January 28, 2016 The 50-50 Rule
Episode 16-5 February 4, 2016 How Do I Respond
Episode 16-6 February 11, 2016 The 7 Personality Traits of Top Sales Professionals
Episode 16-7 February 18, 2016 Presentation & Demonstration Tips
Episode 16-8 February 25, 2016 How to Handle Internet Leads
Episode 16-9 March 3, 2016 How & When to Talk Price
Episode 16-10 March 10, 2016 Daily Habits of Sales Professionals
Episode 16-11 March 17, 2016 Taking Lessons from the FitBit Model
Episode 16-12 March 24, 2016 To Confirm or Not Confirm
Episode 16-13 March 31, 2016 What Kind of Car Do You Drive
Episode 16-14 April 7, 2016 Special Guest Bret Tangley
Episode 16-15 April 14, 2016 Meet Ben and Trevor
Episode 16-16 April 21, 2016 Is Big Brother Watching
Episode 16-17 April 28, 2016 Special Guest Chester Elton
Episode 16-18 May 5, 2016 The Guy In Front of Me Already Did All That Magic Stuff
Episode 16-19 May 12, 2016 Service & Sales Relationship and Sales Strategy
Episode 16-21 May 26, 2016 What Do You Do With Your Phone During an Appointment
Episode 16-22 June 9. 2016 What Advice Would You Give You?
Episode 16-23 June 16, 2016 How to Canvass New Construction
Episode 16-24 June 23, 2016 How Do You Refill Your Bucket
Episode 16-25 June 30 It Takes a Village
Episode 16-26 July 7, 2016 Focus Groups
Episode 16-27 July 14, 2016 Being Available v Being Obsessed
Episode 16-28 July 21, 2016 Price & Other Qualifying Questions
Episode 16-29 July 28, 2016 Would You Like a Beer
Episode 16-30 August 4, 2016 How to do a Follow-Up
Episode 16-31 August 11, 2016 Jen’s Closing Techniques
Episode 16-32 August 18, 2016 Be a Detective
Episode 16-33 August 25, 2016 Say Something Nice
Episode 16-34 September 1, 2016 WQA Midyear Report & Attracting Millennials to the Industry
Episode 16-35 September 8, 2016 Best Email Practice
Episode 16-36 September 15, 2016 General Discussion about Knowing Your Territory & Helping Customers
Episode 16-37 September 22, 2016 Soft Skills
Episode 16-38 September 29, 2016 Daily Time Allocation
Episode 16-39 October 6, 2016 Ten Morning Habits
Episode 16-40 October 13, 2016 Effective Communication
Episode 16-41 October 20. 2016 Loggerhead Turtle Study  Earn WQA CE Credits
Episode 16-42 October 27, 2016 Salt Expert Steve Buck  Earn WQA CE Credits
Episode 16-43 November 3, 2016 A Bad Sales Idea (And Some Good Ones)
Episode 16-44 November 10, 2016 Differentiating Your Product from Your Competitor’s
Episode 16-45 November 17, 2016 Making Yourself the Local Expert
Episode 16-46 December 1, 2016 Thumbtack & Realtors
Episode 16-47 December 22, 2016 Types of Giving

Listen to the 2015 Series:

Episode 15-1 January 8 2015  New Years Resolutions
Episode 15-2 January 15 2015  Evaluating Your Own Demo
Episode 15-3 January 22 2015  Google Alerts
Episode 15-4 February 5 2015  It Becomes Your Life
Episode 15-5 February 12 2015  The Science of Sales
Episode 15-6 February 19 2015  Keeping Your Presentation Basic
Episode 15-7 February 26 2015  Tricks of the Trade
Episode 15-8 March 5 2015  Who’s Customers are They?
Episode 15-9 March 12 2015 How Many Times Should You call on a Pending Sale?
Episode 15-10 March 19 2015 Should You Enter a New Construction Home When Canvassing?
Episode 15-11 March 26 2015 How Much Technical Knowledge Should Sales People Have?
Episode 15 12 April 2 2015 When No Means No
Episode 15-13 April 9 2015 Is That Cocaine on that Coffee Table
Episode 15-14 April 16 2015 Using Google Alerts
Episode 15-15 April 30 2015 What Happened in Vegas…
Episode 15-16 May 14 2015 Jen & the Pump Guy
Episode 15-17 May 21 2015 How do you Sell to Other Cultural or Ethnic Groups
Episode 15-18 May 28, 2015 What Are the Advantages or Disadvantages of a Good, Better, Best presentation
Episode 15-20 June 11 2015 My Co-worker Is Making My Life Miserable
Episode 15-21 June 18 2015 Booties v Taking Shoes Off
Episode 15-24  7-23-15 John Blount, Soap Expert Earn WQA CE Credit (Exclusive MV Member Content)
Episode 15-25 July 30 2015 Working the Booth at Summer Fairs
Episode 15-26 August 6 2015 What Canvassing Literature Do You Use
Episode 15-27 August 13 2015 How Much Tinkering Should a Sales Professional Do
Episode 15-28 August 20 2015 Building Relationships with Builders
Episode 15-29 August 27 2015 Earning Referrals from Putting out Fires
Episode 15-30 September 3  2015  Religion & Politics
Episode 15-31  September 10 2015  Reflection on the First Year as an MV Sales Professional
Episode 15-32 September 17 2015  Tattoos and Teal Hair
Episode 15-34  October 1, 2015 Eating Drinking Smoking Poker & Clash of Clans
Episode 15-35  October 8, 2015 Flint Michigan “Lead”s the Way
Episode 15-36 October 15, 2015 Web Design and Social Media Expert Lyndsey Young
Episode 15-38  November 5, 2015 Getting in Touch With Your Customers Before the Holidays
Episode 15-39  November 19, 2015  They Won’t Call Me Back
Episode 15-40 November 26, 2015  Tracking Your Own Closing Ratio
Episode 15-41  December 17, 2015  Something Strange Happened This Year

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