WQA Basics Mentoring Package

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WQA Basics Mentoring Package 2017-06-26T12:44:09+00:00

Sign Up for the MV Basics Level Mentoring Program and Receive

 

  • One on One Support
  • Interactive Mentoring
  • Unlimited Access to MV Knowledge Base Webinars
  • Unlimited Access to Practice Quizzes
  • Exclusive Access to Moti-Vitality’s Past CWS Training Webinars
  • Accountability to Keep You On Track

Become Moti-Vitality Member and Save $50.00

You Must Register for WQA’s MEP Program before Signing Up for Moti-Vitality’s Mentoring Program.

Download & Complete the Registration Form and Return it to WQA to Register

MV Members Register Here for Immediate Access to the Basics Mentoring Package

Not a Member Yet?  Click Here to Become an MV Member and Save


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Non-MV Members Register Here for Immediate Access to the Basics Mentoring Package

Or Click Here to Become an MV Member and Save


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Our Next Weekly LIVE Webinar Guided Basics Course Begins May 4!

Click Here for More Information

Click On the Tabs Below to See Details of Each Weekly Assignment

Welcome to the course

• Review of requirements
• Study Materials

LA-B1 What is Water Quality?

S-B1-1–Webinar

1.3 What is Water Quality?
1.4 Historical Events
1.5 Water is Essential
1.6 Hydrologic Cycle
1.7 Water Sources
1.8 Impurities Effect on Water Quality

LA-B2 Residential Water Quality Issues

S-B2-1–Webinar

1.2 Drinking Water
1.3 Government Regulation (USA)
1.4 Taste & Odors
1.5 Corrosion
1.6 Heated Water
1.7 Household Plumbing
1.8 Cleaning & Washing

LA-B3 Local Effects of Water Quality

S-B3-1, S-B3-2—Student & Mentor

This lesson will be researched, submitted and approved by the mentor individually.

LA-B4 Local Effects of Hard Water

S-B4-1, S-B4-2—Student & Mentor

This lesson will be researched, submitted and approved by the mentor individually.

LA-B5 Causes of Water Quality Issues

S-B5-1–Webinar

1.2 Categories of Drinking Water Contaminates
1.3 Microbiological Contaminates
1.4 Inorganic Chemicals and Byproducts of Corrosion
1.5 Radiological Contaminates
1.6 Organic Chemicals and the byproducts of Disinfection
1.7 Unregulated Contaminates
1.8 Scale
1.9 Soap Curd, Stains & Etching
1.10 Corrosion

LA-B6 National Drinking Water Regulations

S-B6-1—Webinar

  • Research Drinking Water Regulations

S-B6-2—Student & Mentor

  • Compare Water Test Results Sample 1
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B6-3—Student & Mentor

  • Compare Water Test Results Sample 2
  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B7 Measuring Water Hardness

S-B7-1—Webinar

  • What is Hard Water

S-B7-2—Webinar

  • Rating Water Hardness

S-B7-3—Student & Mentor

  • Hardness FactsThis lesson will be researched, submitted and approved by the mentor individually.

LA-B8 Local Water Hardness

S-B8-1—Student & Mentor

  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B9 Test for Water Hardness

S-B9-1—Student & Mentor

  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B10 Explain Water Hardness

S-B10-1—Student & Mentor

  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B11 Monitoring Drinking Water Quality

S-B11-1—Webinar

  • Public Water Supplies

S-B11-2—Webinar

  • Monitoring Private Water Sources

S-B11-3—Student & Mentor

  • Keeping Drinking Water Safe
  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B12 Public Water Supply: Consumer Confidence Report

S-B12-1—Public Water Supply: CCR

  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B13 Private Water Supply Test Results

S-B13-1—Student & Mentor

  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B14 Monitoring Local Water Quality

S-B14-1—Student & Mentor

  • This lesson will be researched, submitted and approved by the mentor individually.
LA-B15 Benefits of Testing Water

S-B15-1—Webinar

  • Select a Water Test

S-B15-2—Student & Mentor

  • Monitoring Private Water Sources
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B15-3—Student & Mentor

  • Explaining Benefits
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B15-4—Student & Mentor

  • Review Water Testing
  • This lesson will be researched, submitted and approved by the mentor individually

LA-B16 Testing for Contaminants Impacting Health and Aesthetics

S-B16-1–Webinar

  • 1.2 Standards
  • 1.3 Primary & Secondary Standards
  • 1.4 Field & Lab Test

LA-B17 Perform a Water Test

S-B17-1—Webinar

  • Research Test Methods

S-B17-2—Student & Mentor

  • Select a Test
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B15-3—Student & Mentor

  • Conduct a Test
  • This lesson will be researched, submitted and approved by the mentor individually.
LA-B18 Water Softening Benefits

S-B16=8-1–Webinar

  • 1.2 Benefits of Softened Water For Homeowners
  • 1.3 Benefits of Soft Water For Businesses
  • 1.4 Water Softening FAQ’s
  • 1.5 Softened Water Benefits Study

LA-B19 Explain Water Softening Benefits

S-B19-1—Webinar

  • Benefits of Soft Water for the Home

S-B19-2—Webinar

  • Benefits of Soft Water for the Business

S-B19-3—Webinar

  • Benefits of Soft Water for the Environment

S-B19-4—Student & Mentor

  • Explaining Water Softening Benefits to the Customer
  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B20 Water Softening by Ion Exchange

S-B20-1–Webinar

  • 1.2 Ion Exchange Process
  • 1.3 Ion Exchange Material
  • 1.4 Ion Exchange Treatment Cycles
  • 1.5 Regeneration Cycles

LA-B21 Water Softening Components

S-B21-1–Webinar

  • 1.2 Component Functions
  • 1.3 Component Locations

LA-B22 Examining a Water Softener System

S-B22-1—Webinar

  • Water Softener System Components

S-B22-1—Student & Mentor

  • Explaining Water Softening Benefits to the Customer
  • This lesson will be researched, submitted and approved by the mentor individually

LA-B23 Water Softener Customer Misconceptions and Responsibilities

S-B23-1—Webinar

  • Flow of Water in a Softener System

S-B23-2—Webinar

  • Water Softener Owner Responsibilities

S-B23-3—Student & Mentor

  • Customer Ownership & Responsibilities
  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B24 Emerging Technologies

S-B24-1—Webinar

  • Emerging Trends & Technologies

S-B24-3—Student & Mentor

  • Your Company’s Use of Emerging Trends & Technologies
  • This lesson will be researched, submitted and approved by the mentor individually.
LA-B25 Drinking Water Systems

S-B25-1—Webinar

  • Drinking Water Options

S-B25-2—Student & Mentor

  • Complete the “Our Drinking Water Products” Chart
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B25-3—Student & Mentor

  • Upload the “Our Drinking Water Products” Chart
  • This lesson will be researched, submitted and approved by the mentor individually.

LA-B26 How Reverse Osmosis Works

S-B26-1–Webinar

  • 1.2 RO Capabilities & Uses
  • 1.3 RO Terminology
  • 1.4 RO Process
  • 1.5 RO Membranes & System Basics
  • 1.6 RO FAQ’s

LA-B27 Reverse Osmosis & TDS

S-B27-1—Student & Mentor

  • Reverse Osmosis & TDS
  • This lesson will be researched, submitted and approved by the mentor individually.
LA-B28 How Water Filtration Works

S-B28-1–Webinar

  • 1.2 Filtration Mechanisms
  • 1.3 Filtration System Capabilities
  • 1.4 Filtration & Particle Size
  • 1.5 Filtration at POE & POU
LA-B29 Customer Questions

S-B29-1–Webinar

  • 1. Sales or Service
  • 2. Follow Up Question
  • 3. Residential or Commercial?
  • 4. Logging Calls

LA-B30 Handling Customer Phone Calls

S-B30-1—Student & Mentor

  • Office Procedures
  • This lesson will be researched, submitted and approved by the mentor individually.

S-B30-2—Student & Mentor

  • Answering Incoming Calls
  • This lesson will be researched, submitted and approved by the mentor individually

LA-B31 Code of Ethics

S-B31-1–Webinar

  • 1.2 System Benefits
  • 1.3 Service Issues
  • 1.4 Contamination Issues
  • 1.5 Creating Materials

LA-B32 Applying the WQA Code of Ethics

S-B32-1—Webinar

  • Read the WQA Code of Ethics

S-B32-2—Webinar

  • Think About Ethics & Morals

S-B25-3—Student & Mentor

  • Apply the Code of Ethics
  • This lesson will be researched, submitted and approved by the mentor individually.
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